Terms of Service

Effective date: August 19, 2026

These terms are an agreement between you and Soirr AI LLC, 111 NE 1st St, 8th Floor, Miami, FL 33132, United States ("Soirr", "we", "us"). They govern your use of the Soirr iOS app and soirr.com. Questions: feedback@soirr.com.

We have tried to write them in plain English. They are still a contract. Read them.

1. Acceptance and changes

By creating an account, you agree to these terms and to our Privacy Policy. If you do not agree, do not create an account.

We may update these terms. If a change is material, we will tell you in the app before it takes effect, and continuing to use Soirr after that date means you accept the change. If you do not accept it, delete your account. We will not change these terms silently.

2. Eligibility

You must be 18 or older to use Soirr, and you must live in the United States. Soirr is available in the US only at launch.

When you sign up, you confirm your date of birth truthfully. If we learn you are under 18, or that your information is false, we close the account.

3. The service, and beta access

Soirr helps you find nights out: venues, events, experiences. Maestro, the concierge inside the app, is an AI, not a person. It learns your taste from your conversations and recommends accordingly.

During beta, access may require an invite code. Invite codes are personal and non-transferable. An invite code is not a right to access: we can revoke access, change features, or shut features off while we build. Beta software breaks sometimes. That is what beta means.

4. The AI disclaimer

This section matters more than any other, so here it is without hedging.

Maestro's recommendations are generated by AI. They can be wrong. They can be out of date. They can be incomplete. Venues close, events get cancelled, hours change, lineups change, cover charges change, dress codes change, and none of them tell us first.

So: check before you go. Look up the venue, confirm the event, verify the hours.

Soirr does not operate the venues or events it recommends. We do not endorse them, and we do not guarantee anything about them: not their quality, their safety, their prices, or whether the door lets you in. A recommendation from Maestro is information, not professional advice, and not a promise.

5. Your night is yours

Soirr is a discovery tool. What happens on your night out is up to you.

We are not responsible for what happens at a venue or event, or on your way to or from one. That includes safety, injuries, altercations, theft, refused entry, ID checks, and dress codes. Venues make their own rules and run their own doors.

Soirr does not sell or serve alcohol, and nothing in the app is an encouragement to drink. If you drink, drink lawfully: follow the drinking-age and other laws where you are, and never drive impaired. Get home safe. That part of the night is on you, and we mean that both legally and personally.

6. Accounts, termination, and deletion

Keep your account to yourself. You are responsible for what happens under it, so do not share your sign-in email access with others, and tell us at feedback@soirr.com if you think someone else has gotten in.

Either of us can end this at any time. You can delete your account in the app (Settings) or by emailing feedback@soirr.com. We can suspend or close your account if you break these terms, if the law requires it, or if we shut the service down.

When your account is deleted, your data is handled as the Privacy Policy describes. Sections of these terms that by their nature should survive (for example sections 8, 9, 11, 12, and 13) survive.

7. Acceptable use

Do not:

• use Soirr if you are under 18, or help someone under 18 use it;
• scrape, crawl, or bulk-download anything from the service, or access it by automated means;
• reverse engineer, decompile, or probe the app or our systems;
• try to extract our models, prompts, or system instructions, or use Maestro's outputs to build a competing recommendation dataset or service;
• send Maestro content that is unlawful, or use the service to harass, threaten, or defame anyone, including venues and their staff;
• impersonate anyone, misrepresent your affiliation, or share or resell invite codes;
• interfere with the service's operation or other people's use of it.

If you do any of this, we can suspend or close your account, and where it is serious we will involve the authorities.

8. Your content and ours

Yours. You own what you submit: your messages, and the text produced from your voice input. You give us a license to host, process, and use that content to operate, secure, and improve the service, as described in the Privacy Policy. That license exists so the app can function; it is not a grab.

Voice. When you use the mic, you consent to your recording being transcribed to text by our service providers. You review the text before it is sent. We do not create voiceprints and never use your voice to identify anyone.

Recommendations. You can use the recommendations Maestro gives you freely for your own purposes. We will be honest here: the law on who owns AI-generated output is unsettled, so we do not overclaim. We claim ownership of the app, the service, and our compilation of venue and event data, and we do not restrict your personal use of your recommendations.

9. Intellectual property

The Soirr name, the Maestro name, our logos, the app, and the service are ours or our licensors'. The compilation of venue and event data in the service is ours. These terms give you a personal, non-transferable, revocable license to use the app on your iOS device per the App Store rules, and nothing more. No other rights are granted.

10. Third-party services and venues

The app includes content and services from third parties: Google Maps content, links to venue pages, and external ticketing sites. When you tap out to a third party, their terms and privacy policies govern, not ours. Google Maps content is subject to Google's terms of service.

Venues and event organizers are not our partners, agents, or affiliates. Your dealings with them, including tickets, tabs, and reservations, are between you and them.

11. Disclaimers and limits on liability

Soirr is provided as is and as available. To the fullest extent the law allows, we disclaim all warranties, express or implied, including accuracy, availability, merchantability, fitness for a particular purpose, and non-infringement. We do not promise the service will be uninterrupted or error-free.

To the fullest extent the law allows, Soirr AI LLC and its officers, employees, and agents are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising out of or related to the service, however the claim is framed. Our total liability for all claims together is capped at 100 US dollars or the amount you paid us in the past 12 months, whichever is greater. The app is free today, so plan on the 100 dollars.

Some states do not allow certain warranty disclaimers or damage limitations. Where a state's law forbids part of this section, that part applies to you only to the extent permitted, and our liability is limited to the smallest amount the law allows.

12. Indemnification

If your breach of these terms, your violation of law, or your misuse of the service gets us sued by a third party, you will cover our reasonable losses and costs, including reasonable attorneys' fees, from that claim. This is deliberately narrow: it covers what you did wrong, not what we did wrong.

13. Disputes

Talk to us first. Most problems get fixed with an email to feedback@soirr.com. Before starting any formal dispute, you agree to email us a description of the problem and give us 30 days to resolve it.

Arbitration. If we cannot resolve it, you and Soirr agree to settle the dispute by binding individual arbitration under the consumer arbitration rules of the American Arbitration Association, rather than in court. The arbitration will be held in Miami-Dade County, Florida, or remotely by video if you prefer.

Class action waiver. Disputes are individual. Neither of us may bring a claim as a plaintiff or class member in a class, consolidated, or representative action.

Small claims carve-out. Either of us may instead bring an individual claim in small claims court where you live or in Miami-Dade County.

30-day opt-out. You can reject arbitration entirely. Email feedback@soirr.com within 30 days of creating your account with the subject "Arbitration opt-out" and your account email. If you opt out, disputes go to court under the governing-law paragraph below, and the class action waiver still applies.

Governing law. These terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Any dispute not subject to arbitration will be brought in the state or federal courts in Miami-Dade County, Florida, and you consent to their jurisdiction. Nothing in this section waives rights you have under your own state's consumer protection laws that cannot be waived.

14. Apple and the App Store

You downloaded Soirr from Apple's App Store, and the app is licensed to you under Apple's standard Licensed Application End User License Agreement. This section keeps everything compatible with that, and Apple asks for the following, so here it is plainly:

• These terms are between you and Soirr AI LLC only, not with Apple. Apple is not responsible for the app or its content.
• Your license to the app is limited to use on Apple-branded devices that you own or control, as the App Store usage rules allow.
• Soirr, not Apple, is responsible for the app, including maintenance and support. Apple has no obligation to provide any support for it.
• Soirr, not Apple, is responsible for any product warranties, express or implied, to the extent not disclaimed. If the app fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price (the app is free, so that refund is zero). Beyond that refund, Apple has no warranty obligation whatsoever for the app.
• Soirr, not Apple, is responsible for addressing any claims by you or a third party relating to the app, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, and consumer protection or similar claims.
• Soirr, not Apple, is responsible for the investigation, defense, settlement, and discharge of any third-party claim that the app infringes intellectual property rights.
• You represent that you are not located in a country subject to a US government embargo or designated a "terrorist supporting" country, and that you are not on any US government list of prohibited or restricted parties.
• Soirr's name, address, and contact for questions and complaints about the app: Soirr AI LLC, 111 NE 1st St, 8th Floor, Miami, FL 33132, feedback@soirr.com.
• You must comply with applicable third-party terms when using the app (for example, your wireless carrier's terms).
• Apple and Apple's subsidiaries are third-party beneficiaries of these terms, and upon your acceptance, Apple has the right to enforce them against you.

15. The rest

Severability. If a court or arbitrator finds part of these terms unenforceable, the rest stays in force, and the unenforceable part is replaced with the closest enforceable equivalent.

Assignment. You may not assign these terms. We may assign them in connection with a merger, acquisition, or sale of assets, and we will tell you if we do.

Entire agreement. These terms and the Privacy Policy are the whole agreement between you and Soirr about the service. They replace any earlier discussions or understandings.

No waiver. If we do not enforce a provision, that is not a waiver of it.

Export compliance. You will not use or export the app in violation of US export laws and regulations.

Contact. Soirr AI LLC, 111 NE 1st St, 8th Floor, Miami, FL 33132, United States. feedback@soirr.com.